Workers’ Compensation Analyst – Property and Casualty
What is your Purpose?
The Property & Casualty Workers’ Compensation Analyst assesses the risks associated with workers’ compensation claims, investigating claims, analyzing data, and developing strategies to manage and mitigate risks. Work closely with and maintain relationships with other professionals, such as underwriters, actuaries, and claims adjusters, to ensure that policies and procedures are aligned with industry standards and regulations.
Essential Duties and Responsibilities:
- Investigates coverage and cause of loss on routine to more complicated claims, which includes but is not limited to policy review, interviewing all parties associated with the loss and gathering and analyzing all necessary investigative documentation.
- Communicate with clients, insurers, and legal representatives, to provide updates and resolve issues related to claims
- Monitor and evaluate the performance of claims and policies, and make recommendations for improvements as needed
- Obtains written communication, including but not limited to settlement letters, disclaimers of coverage, and reservation of rights letters.
- Maintains effective claim file documentation in EPIC
Experience & Requirements:
- Two years of customer service experience
- Bachelor’s degree preferred
- Proficient Excel skills (intermediate)
- Sound professional and personal judgment
- Strong business acumen
- Polished interpersonal skills
- Attain self-insured license within 6 months of start date
- Ability to work at a fast pace, handle changing priorities, and have the highest level of confidentiality and discretion
Success Factors & Indicators:
- Proficient in Microsoft Office and EPIC applications
- Excellent customer relationship skills, and proven ability to professionally interact with prospects, clients, and vendors
- Ethical business standards and transparency
- Promote open communication and high morale
- Adoption of the Bryson “WOW” service model. The 5 pillars of the WOW are personal touch, personal accountability, continual development of intellectual capital, resolution, and delivering value.
Company Culture & Values:
- Collaborative working environment
- Learning and development embedded into everyday workload
- Follows Bryson’s 5 pillars of service in delivering exceptional customer satisfaction: Personal Touch, Accountability, Resolution & Intellectual Capital
- High level of customer service
- Boutique and family-centric working environment
- Generous medical plan with 90% employer contributions
- Dental and vision plans
- Disability Insurance
- 401K options
- Generous PTO accruals
- Eight paid holidays + a floating holiday of employees’ choice
- Quarterly company events: Potlucks, Happy Hours
- Participate in community outreach events
- Career Growth Opportunities
- Non-Producer Bonus Revenue Program
- Employee Referral Program
- Monthly Wellness Contribution
- Gorgeous Long Beach office with rooftop terrace
This is a remote sedentary role 40 hours per week; however, the physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools or controls. The employee is occasionally required to stand, walk, sit, reach with hands and arms, climb or balance and stoop, kneel, crouch, and crawl.
Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.
Please email your resume and cover letter to email@example.com to be considered for this position