Account Manager – Employee Benefits

What is your Purpose? The Employee Benefits Account Manager will take ownership of approximately 25-30 local and national accounts. You will work with a group of assigned clients, manage the day-to-day, build relationships, and make an impact by providing an extraordinary level of service, and supporting ongoing and long-term client relationships. 


Essential Duties and Responsibilities:

  • Stay informed in insurance technical knowledge, market trends, agency automation, company information, and other operating techniques 
  • Manage ongoing client service relationship with approximately 20-30 group accounts 
  • Maintain open and clear communication channels with clients, producers, insurance carriers, and internal partners 
  • Develop connections beyond the producer’s relationship with the key decision makers in book of business 
  • Identify problems, summarize, and develop strategic solutions 
  • Perform direct plan analysis regarding renewal/new marketing and present renewals and/or new proposals to clients 
  • Communicate due dates, timelines, and expectations to clients and partners 
  • Schedule and lead client meetings, open enrollment meetings, and education meetings as necessary 
  • Install new group insurance contracts for new and existing clients effectively 
  • Inform client of compliance measures such as ACA, ERISA, COBRA, and FMLA 
  • Make sure the client is aware of all resources Bryson offers 
  • Maintain knowledge and expertise in benefits administration systems and ability to provide support in this technology to clients 



  • High level of technical insurance knowledge 
  • A California State Life & Health Insurance License 
  • Bachelor’s degree, preferred 
  • Sound professional and personal judgment 
  • Expert client service capabilities 
  • Strong business acumen 
  • Polished interpersonal skills 
  • Ability to work at a fast pace, handle changing priorities, and have the highest level of confidentiality and discretion 


Company Culture & Values:

  • Collaborative working environment
  • Learning and development embedded into everyday workload
  • Follows Bryson’s 5 pillars of service in delivering exceptional customer satisfaction: Personal Touch, Accountability, Resolution, Intellectual Capital, & Delivering Value
  • High level of customer service
  • Boutique and family-centric working environment



  • Possess a strong teamwork orientation 
  • Demonstrate strong prioritization and multitasking skills 
  • Organized with excellent verbal and communication skills 
  • Computer proficient with excellent technological skills including proficiency in Microsoft Office applications. 
  • Ability to easily adapt and work with all software platforms used at Bryson


Success Factors 

  • Proficient in Microsoft Office applications 
  • Excellent customer relationship skills, and proven ability to professionally interact with prospects, clients, and vendors 
  • Ethical business standards and transparency 
  • Promote open communication and high morale 
  • Adoption of the Bryson “WOW” service model. The 5 pillars of the WOW are personal touch, personal accountability, continual development of intellectual capital, resolution, and delivering value. 


Company Perks:

  • Generous medical plan with 90% employer contributions
  • Dental and vision plans
  • Disability Insurance
  • 401K options
  • Generous PTO accruals
  • Eight paid holidays + a floating holiday of employees’ choice
  • Quarterly company events: Potlucks, Happy Hours
  • Participate in community outreach events
  • Career Growth Opportunities
  • Non-Producer Bonus Revenue Program
  • Employee Referral Program
  • Monthly Wellness Contribution
  • Gorgeous Long Beach office with rooftop terrace


Working Conditions:

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law. 

This is largely a sedentary role M-F 8 am – 5 pm; however, the physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk and hear. The employee frequently is required to use hands or finger, handle or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit, reach with hands and arms, climb or balance and stoop, kneel, crouch, and crawl. 

The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. 


Please email your resume and cover letter to to be considered for this position